5 Warning Signs Your Sales Team Has Low Morale

Low Morale

The foundation of most business is sales. Whether it’s the sale of a product or a service, if your business is unable to make sales, you’ll soon have no business to speak of. It’s important to take action at the first signs of a problem with your sales staff to boost low morale and get people back on the track to success. Here are 5 warning signs that your sales team may be having a problem, and a few tips on how to boost employee morale.

1. Loss of Interest

A sudden loss of interest from some or all of your sales team is a pretty good indicator that something is wrong. While the occasional rut can be expected, a rut that lasts longer than usual or spreads to multiple people on the team is a sure sign of a much bigger problem. If you notice a loss of interest among employees, take the time to pull them aside individually and talk to them about what’s happening—addressing the issue and finding a solution can quickly get your team back on track.

2. Change in Attitude

The typical attitude among sales staff is one of motivation and excitement, so any negative change in attitude is the sign of a problem. Determining the cause of this attitude change can help you figure out how best to re-motivate your employees, whether they need a change in the sales tactics they use or recognition of a job well done.

3. Drop in Performance

When your sales team stops turning in the same numbers they used to, it’s time to act quickly. Taking inventory of the situation can help you determine whether numbers typically drop at this time of year, or if your employees’ poor performance is to blame. If it’s not the slow season, consider talking to them to determine why your employees are lacking confidence and see what resources you can provide to help boost their performance.

4. Uncooperative

The sure sign of low morale among employees is an uncooperative attitude. When employees start pushing back and fighting against you, something is seriously wrong and must be addressed immediately before it gets worse. Show your employees that you’re all on the same team and willing to work together to begin rebuilding their confidence in you and the business as a whole.

5. Decrease in Commitment

A decrease in commitment can be seen in all of the above-mentioned signs of low morale, but is also exemplified in employees who begin to stop showing up for work, show up late, and just plain don’t care anymore. At the first signs of this problem, you need to pull the employee or employees aside and have a conversation about what they want, then commit to helping them recommit to your business. If this doesn’t work, it may be time to part ways with this employee.

Start Boosting Morale Today

If you lead a medium-to-large organization, boosting morale for your entire team can be quite the challenge. However, with a gamification platform that integrates with all your tools and metrics, you can easily:

  • Recognize milestones like work anniversaries
  • Celebrate achievements, even small ones
  • Generate momentum with friendly competition among team members
  • Give employees goals to work towards, that get progressively more challenging
  • Recognize outstanding performance

With IActionable, you can recognize your employees for their accomplishments and encourage them through their disappointments—be the type of boss you would like to have, and you’re sure to notice an increase in morale among your sales staff. After all, improving employee performance is essential to maintaining a successful business.

What is gamification

What Is Gamification and How Can It Work for My Business?

What is gamification157 million. That’s the number of active video gamers in the United States in 2012. A Pew study in 2015 found that an entire half of the American population play video games. Don’t assume it’s just boys and young men playing on consoles, computers, and phones. The average player is 35 years old and has been gaming for 13 years. Forty-eight percent of them are women.

The video game industry has been booming for decades and shows zero signs of slowing down. The question is, how can your business gain an advantage in the workplace by integrating gaming elements into the daily grind?

At work, gamification can be used to transform the completion of mundane tasks and assignments into an environment that encourages individual employees to work as a team and achieve organizational goals. Gamifying has the added benefits of crafting long-term engagement, establishing employee loyalty, and solidifying co-worker relationships.

Let’s take a look at how specific gaming elements can be applied in a business environment to achieve your company’s short-term goals and long-term objectives. 

Goals

Goals are where you have the ability to set short and long-term expectations for your employees, based on specific job role. Here are some of the benefits of goals within gamification:

  • Indicates progress: a progress bar indicates how close an employee is to complete a goal, and if they’re on track to complete it in time.
  • Customizable: goals can be simple or complex. It’s entirely up to your organizational needs.
  • Time-based: Goals are unique because they are typically time-based. They hold employees accountable to completing their tasks in a timely manner, while providing them with some motivation when they meet goals.

In fact, you can use the entire “goals” process as a learning experience. If you see that an employee is struggling to meet certain goals, that presents an excellent opportunity to provide them with some more coaching.

Leaderboards

A leaderboard gives employees an overview of how they are contributing to their team, and how their team is contributing to the overall organization. Leaderboards can:

  • Rank individuals within a team based on specific metrics
  • Rank teams within your entire organization
  • Create hierarchies so your employees can see how they are comparing across departments and in the organization as a whole

Leaderboards are configurable based on your organizational goals. Ultimately, if you have data, it can be tracked through gamification. But choosing the right data for your needs is where much of the magic comes from.

Achievements

Although similar to goals, achievements are designed to show employees how they are progressing in their job role, and to give managers insight into the unique skills and abilities of their team members. With achievements, you can:

  • Recognize important milestones, such as a work anniversary
  • Start with small achievements, work toward something bigger
  • Once you gain an achievement, it’s like you “level up” (in gamer language). It’s more permanent than a goal.
  • Gives managers an opportunity to recognize outstanding performance, as well as identify learning opportunities.

Collaboration and Competition

Gamification allows you to create a team environment and accomplish larger, more complex tasks. Some friendly competition can encourage knowledge sharing within teams and persuade everyone to contribute to an end goal.

To foster collaboration and friendly competition, you can:

  • Utilize a point system, where team members accumulate points in order to get prizes (requires you to invest in the prizes, which is an added expense and may not be as sustainable)
  • Show how awesome your team members are doing (by encouraging competition between teams)
  • Show who is trending to win

By applying the same science and psychology of gaming into the workplace, motivating your employees to work both individually and as a team in achieving company objectives becomes easier, more fun, spurs productivity, and raises performance.